333 E. Washington Street, Stockton, CA 95202 (209) 468-1000
The Home Energy Assistance Program (HEAP) can offer income-eligible residents of San Joaquin County a credit to their utility bill. Along with the utility credit, clients will also receive valuable information about energy conservation and practical tips on how to save energy and keep your utility bill at a manageable level.
Priority for HEAP services this year are given to applicants that meet the following criteria.
The amount of HEAP assistance is calculated based on household size, household income and the percentage of income spent on energy bills, known as the energy burden.
Other factors considered include funding availability and the cost of energy within the county where the household resides. HEAP provides one payment, ranging from $180-$300 every calendar year.
HEAP is not an entitlement, but an assistance program. HEAP will only credit one utility company and that credit will take 8-12 weeks to appear on your utility bill. If you receive a HEAP credit, you are still responsible for paying your utility bill while the credit is being processed.
To apply for the HEAP program, you can download the application from our website and send it in the US mail, or visit us in-person at:
333 E. Washington Street
Stockton, CA 95202
If you can’t print the application, please call to have an application mailed to your home. Phone lines are open Monday through Friday, 9:00a.m. - 12:00p.m. and from 1:00p.m. - 4:00 p.m. Call (209) 468-3988.
For more information, please contact: (209) 468-0439.