About In-Home Supportive Services
In Home Supportive Services (IHSS) is a
federal, state, and locally funded program designed to provide assistance to
eligible aged, blind, and disabled individuals who, without this care, would be
unable to remain safely in their own homes, and would be at risk of being
placed in a care facility. IHSS is considered an alternative to out-of-home
care, such as nursing homes or board and care facilities.
services that can be authorized through IHSS include: housecleaning, meal
preparation, laundry, grocery shopping, personal care services, accompaniment
to medical appointments, and protective supervision for the mentally impaired.
For a Youtube video
explaining In Home Supportive Services please click here:
use this service?
eligible for IHSS Services, a person must meet the following conditions:
Be disabled, blind, or age 65 or older (children potentially eligible)
Must physically reside in the San Joaquin County.
Unable to live safely in their own home without assistance (acute care
hospital, long-term care facilities, and license community care facilities are
not considered “own home”).
Meet financial need requirement
Medi-Cal: https://www.c4yourself.com/c4yourself/index.jsp Eligibility. [*Note: If you cannot qualify for Medi-Cal
please call 209-468-1104 for referrals to other possible options for
Must submit a completed Health Care Certification form. (see Step 2
below for more information)
make a referral?
recognizes a person is in need of in-home assistance may make a referral to
1: Complete a IHSS Referral
start an IHSS referral by phone:
call Information and Assistance at
209-468-1104. Be prepared with the
following information regarding the client who needs the service:
and date of birth of anyone in the home already receiving IHSS
of people living in the house hold
name and phone number
of need or concern
Or download and complete our Service Referral and Follow-up Summary (SJ 30A form), and either fax it to;
209-932-2663, or mail to; San Joaquin County Human Services Agency, PO Box
201056, Stockton CA 95201.
>> Step 2: Complete an Application and Health
Once you receive the
IHSS packet in the mail complete the Application (SOC 295) and have your
California licensed health care professional complete the Health Care
Certification (SOC 873). A completed
Application and Health Care Certification must be received before the County is
able to authorize services.
>>Step 3: County Social Worker Assessment
A County Social
Worker will interview an applicant in their home to determine eligibility and
need for IHSS. Based on ability to safely perform certain tasks for themselves,
the Social Worker assesses the types of services needed and number of hours
authorized for each service. The assessment includes information from applicant
and, if appropriate, their family, friends, physician or other licensed health
>>Step 4: Applicant Notified
An applicant is
notified if IHSS has been approved or denied. If an applicant is denied, the
applicant is notified of reason for denial and how to appeal the denial. If an
applicant is approved, the applicant is notified of services and number of
hours that are authorized per month for those services.
>>Step 5: Applicant Approved
If an applicant is approved for IHSS, the
Recipient must hire a Provider (caregiver) to perform the authorized services.
The Recipient is considered the Provider's employer, and therefore it is the
Recipient's responsibility to hire, train, supervise, and fire the individual
Provider. The Provider can be a family member or friend. All Providers must register
Public Authority https://www.sanjoaquincares.com/:
If a Recipient does not have
a Provider (caregiver), a Recipient may hire a Provider from the IHSS
Caregiver Registry. Contact Public Authority (209) 468-3397 for a
list of available Providers.
Provider is one who is providing services to an IHSS Recipient in their home.
The San Joaquin County IHSS Public Authority can help with training
in CPR, First Aid & AED, help filling out timesheets, and direct