Frequently Asked Questions (FAQ)

What is a Welfare To Work Participant?

Welfare to Work is a program designed to assist cash aid recipients with becoming self-sufficient. Many of our participants have lost their jobs in the economic downturn, and others are limited in work experience but have a strong desire to succeed and gain a fantastic career.

How will JobWORKs-SE Assist in Recruitment?

No one can choose the right employee for your business except you. We can, however, prescreen and refer candidates to you, saving you dollars in recruiting costs. We want to stress, that all hiring decisions and selections are yours.

Our Job Developers will meet with you at your site to identify and understand your job openings so we can begin working for you. Next, the job developers will work closely with our other staff to interview potential candidates. We look at experience, interest and aptitude, literacy levels needed for your position, and other job-matching requirements that have been identified by you. You will then receive information on only those candidates that make it through the process.

The process is customized to fit your needs and requests as our employer customer. We can send all resumes to you so you can call each candidate; or work with you to directly refer candidates. The goal is to satisfy both our customers: you the employer, and the CalWORKs participant as the job seeker.

Will JobWORKs Employees Have More Needs?

No. JobWORKs candidates will come to you with their resource team behind them. We will continue to support them with paid child care, transportation assistance, uniforms, clothing, and other work needs.

What Benefits Do I Receive?

For the 6 months of the ESE contract, you will receive fifty percent of the agreed-upon salary reimbursed to your company.

When you hire a CalWORKS recipient you can save money through the Work Opportunity Tax Credit.

What is the Work Opportunity Tax Credit(WOTC)?

For the 6 months of the ESE contract, you will receive fifty percent of the agreed-upon salary reimbursed to your company.

The Work Opportunity Tax Credit, or WOTC, is a general business credit provided under section 51 of the Internal Revenue Code (Code) that is jointly administered by the Internal Revenue Service (IRS) and the Department of Labor (DOL). The WOTC is available for wages paid to certain individuals who begin work on or before December 31, 2025. The WOTC may be claimed by any employer that hires and pays or incurs wages to certain individuals who are certified by a designated local agency (sometimes referred to as a state workforce agency) as being a member of one of 10 targeted groups. In general, the WOTC is equal to 40% of up to $6,000 of wages paid to or incurred on behalf of, an individual who:

  • is in their first year of employment;
  • is certified as being a member of a targeted group; and
  • performs at least 400 hours of services for that employer.

Thus, the maximum tax credit is generally $2,400. A 25% rate applies to wages for individuals who perform fewer than 400 but at least 120 hours of service for the employer. Up to $24,000 in wages may be taken into account in determining the WOTC for certain qualified veterans. An employer cannot claim the WOTC for employees who are rehired. In general, taxable employers may carry the current year’s unused WOTC back one year and then forward 20 years. See the Instructions to Form 3800 (General Business Credit) for more information.

Who can claim the WOTC?

Employers of all sizes are eligible to claim the WOTC. This includes both taxable and certain tax-exempt employers located in the United States and in certain U.S. territories. While taxable employers claim the WOTC against income taxes, eligible tax-exempt employers can claim the WOTC only against payroll taxes and only for wages paid to members of the Qualified Veteran targeted group.

Which employees may an employer claim the WOTC?

An employer may claim the WOTC for an individual who is certified as a member of any of the following targeted groups under section 51 of the Code:

  • the formerly incarcerated or those previously convicted of a felony;
  • recipients of state assistance under part A of title IV of the Social Security Act (SSA);
  • veterans;
  • residents in areas designated as empowerment zones or rural renewal counties;
  • individuals referred to an employer following completion of a rehabilitation plan or program;
  • individuals whose families are recipients of supplemental nutrition assistance under the Food and Nutrition Act of 2008;
  • recipients of supplemental security income benefits under title XVI of the SSA;
  • individuals whose families are recipients of state assistance under part A of title IV of the SSA; and
  • individuals experiencing long-term unemployment.

What does an employer need to do to claim the WOTC?

On or before the day that an offer of employment is made, the employer and the job applicant must complete Form 8850 (Pre-Screening Notice and Certification Request for the Work Opportunity Credit). The employer has 28 calendar days from the new employee’s start date to submit Form 8850 to the designated local agency located in the state in which the business is located (where the employee works). Additional forms may be required by the DOL to obtain certification. See the Instructions to Form 8850 and the DOL Employment and Training Administration’s website on WOTC for more information. Following receipt of a certification from the designated local agency that the employee is a member of one of the 10 targeted groups, taxable employers file Form 5884 (Work Opportunity Credit) and tax-exempt employers file Form 5884-C (Work Opportunity Credit for Qualified Tax-Exempt Organizations Hiring Qualified Veterans) to claim the WOTC. See the Instructions to Form 5884 and Form 5884-C for more information. Additionally, see the LB&I and SB/SE Joint Directive on the Work Opportunity Tax Credit that the IRS issued to help certain employers affected by extended delays in the WOTC certification process.

If an employer is eligible for other wage-based credits, can it also claim WOTC?

Generally, the wages that are used to calculate the WOTC cannot be used to calculate other wage-based credits, however, an employer may be able to claim more than one wage-based credit for the same employee. Provided the same wages are not used to calculate each credit, an employer may be able to claim the WOTC and another credit such as the American Rescue Plan’s Employee Retention Credit (ERC), the Empowerment Zone Employment Credit, the Employer Credit for Paid Family and Medical Leave, and the ERC for employers affected by qualified disasters, among others. For example, a small business can combine the WOTC with the American Rescue Plan’s ERC and claim both credits on wages paid to the same employee, provided that any wages used to calculate the WOTC are not also used to calculate the ERC.

Where do you contact to get more information?

You can call the California WOTC Processing Center toll-free at 1-866-593-0173. Work Opportunity Tax Credit (WOTC) representatives are available to assist you by phone, fax, mail, e-mail, or online. Send an e-mail to Important Security Reminder: For your protection, if you are sending an email through third-party e-mail software (e.g., Yahoo, Gmail, Outlook), please do not include confidential information such as account numbers, passwords, or Social Security numbers.

JobWORKs-SE Staff

CWEC Liaison Employment Training Specialist Peter Tellers, 209-953-7006

JobWORKs-SE Coordinator Jennifer Macias, HSA Staff Analyst at or 209-953-7062