Welcome to Aging & Community Services.

To Report Elder or Dependent Adult Abuse call (209) 468-3780.

Services and Programs

ELDER OR DEPENDENT ADULT ABUSE/NEGLECT

Adult Protective Services (APS) investigates allegations of abuse and or neglect to dependent adults and seniors who are unable to protect their own interest to prevent or remedy danger, while following the following principles:

  • Adults have the right to be safe.
  • Adults retain all their civil and constitutional rights (the right to live their lives as they wish, manage their own finances, enter into contracts and marry etc. unless a court adjudicates otherwise).
  • Adults have the right to make decisions that do not conform with societal norms as long as these decisions do not harm others

An "Elder" means any person who is 65 years of age or older.

A "Dependent Adult" means any person who is between the ages of 18 and 64, who has physical or mental limitations which restrict his or her ability to carry out normal activities, or to protect his or her own rights, including, but not limited to, persons who have physical or developmental disabilities, or whose physical or mental abilities have been diminished because of age.  This includes any person between the ages of 18 and 64 who is admitted as an inpatient to a 24 hour health care facility.

Types of Abuse:

  • Physical Abuse:  Indicators of physical abuse:  bruising, lacerations, burns, malnutrition, open wounds
  • Sexual Abuse:  Nonconsensual sexual contact of any kind with an elder or dependent adult, if an elder is mentally impaired, consent can usually not be given. In many cases dependent adults are unable to provide legal consent.
  • Financial Abuse: The theft or embezzlement of money or property of an elder or dependent adult by: (1) Caretaker or a person in a position of trust with the elder/dependent adult or (2) a person, who does not serve as a caretaker for the elder/dependent adult, but knows or reasonably should know the victim is an elder/dependent adult.
  • Emotional Abuse: The infliction of distress, anguish or pain through verbal and/or non-verbal actions on an elder/dependent adult. Any behavior that causes mental suffering, such as severe depression, fear, agitation, confusion or other forms of serious emotional distress.
  • Neglect/Self- Neglect: Neglect (by others) occurs when any person having the care or custody of an elder/dependent adult fails to provide medical care for physical and mental health needs, fails to protect the elder/dependent adult from health and safety hazards and/or fails to prevent malnutrition or dehydration. Self-Neglect when an elder/dependent adult fails to provide medical care for physical and mental health needs, fails to protect themselves against health and safety hazards and/or fails to prevent malnutrition or dehydration.
  • Trained APS professional will assess the information and determine whether or not APS will respond.
  • If APS does respond the response time will determined by the APS Supervisor.
  • Immediate Response: If the Elder/Dependent Adult is thought to be in immediate danger
  • Within 10-days if there is not an immediate danger to the Elder/Dependent Adult.

Mandated Reporter Training:

  • San Joaquin County provides some training to those agencies that are required by law to reports suspected Elder/Dependent Adult abuse and neglect. If you would like someone to provide training to your organization please contact the APS Supervisor at (209) 468-0959.
  • The Suspected Elder/Dependent Adult Report that is mandatory for all mandated reporters to complete and send in after their call to APS can be download at www.dss.cahwnet.gov/Forms/English/SOC341.pdf

APS Philosophy and Principles:

State and local government APS programs take an active role in educating and advocating to the state and local communities for the need and protection from prevention of abuse, neglect, self-neglect and/or exploitation of vulnerable adults.

Education:

  • Adults have the right to be safe.
  • Adults retain all their civil and constitutional rights, i.e., the right to live their lives as the wish, manage their own finances, enter into contracts, and marry etc. unless a court adjudicates otherwise.
  • Adults have the right to make decisions that do not conform with societal norms as long as these decisions do not harm others.
  • Adults have the right to accept or refuse APS services.
  • Contact San Joaquin County APS Hotline, 24 hours a day, 7 days week: (209) 468-3780
  • If the incident occurred in a Skilled Nursing or Long-Term Care facility contact San Joaquin County Ombudsman at (209) 468-3785

Meals-on-Wheels

Home Delivered Meals provides a nutritious meal and personal contact to homebound seniors in the San Joaquin County community.

Directory of Services

The Directory of Services for San Joaquin County Caregivers and Seniors, has been prepared by the San Joaquin County Department of Aging and Community Services, which is a Division of the Human Services Agency.

Frequently Asked Questions (FAQ)

Read some of the most frequently asked questions regarding Senior and Aging Services.


Helpful Numbers

Child Abuse Hotline

(209) 468-1333

Elder Abuse

(209) 468-3780 or
(888) 800-4800

Fraud Hotline

(209) 953-7733